Council Online Services Survey

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Update: This survey has now closed and we are reviewing the feedback.

We are inviting our community to provide feedback about their recent use of Council's online services.

We are currently working on a project to deliver improved value to our community and enhance the experience of accessing and using online services on our website. These types of online services are referred to as a ‘Digital Economy’.

Particular online services we're interested in getting feedback on at this time include:

  • making an enquiry, request or providing feedback to Council via an online form submission on our website
  • logging a service request to Council using Report or request a service on the my.teatregully portal
  • managing and paying rates through the Rates portal
  • making a payment through Council's online payment service (either rates, an expiation or invoice)
  • hiring a Council venue or space (building, room or park etc) through SpacetoCo
  • booking to attend an event or program at the Library, a Community Centre or Gallery 1855 through Eventbrite

Let us know about your experiences by participating in our short survey - tell us what works well and what could be improved.

If you'd like to provide feedback about more than one service you can repeat the survey for different online services.

We’re also keen to know if there are other Council services you’d like to be able to do online, as well as which services you think we should still provide face to face and/or phone options for.

Start survey here

Your feedback will help us with future planning and continuous improvement of Council’s services and operations and will be shared with Council staff working on the Digital Economy project.

If you need assistance to participate and provide your views or have any questions, please call us on 8397 7444 or send us a message

Update: This survey has now closed and we are reviewing the feedback.

We are inviting our community to provide feedback about their recent use of Council's online services.

We are currently working on a project to deliver improved value to our community and enhance the experience of accessing and using online services on our website. These types of online services are referred to as a ‘Digital Economy’.

Particular online services we're interested in getting feedback on at this time include:

  • making an enquiry, request or providing feedback to Council via an online form submission on our website
  • logging a service request to Council using Report or request a service on the my.teatregully portal
  • managing and paying rates through the Rates portal
  • making a payment through Council's online payment service (either rates, an expiation or invoice)
  • hiring a Council venue or space (building, room or park etc) through SpacetoCo
  • booking to attend an event or program at the Library, a Community Centre or Gallery 1855 through Eventbrite

Let us know about your experiences by participating in our short survey - tell us what works well and what could be improved.

If you'd like to provide feedback about more than one service you can repeat the survey for different online services.

We’re also keen to know if there are other Council services you’d like to be able to do online, as well as which services you think we should still provide face to face and/or phone options for.

Start survey here

Your feedback will help us with future planning and continuous improvement of Council’s services and operations and will be shared with Council staff working on the Digital Economy project.

If you need assistance to participate and provide your views or have any questions, please call us on 8397 7444 or send us a message

  • CLOSED: This survey has concluded.

    We are inviting our community to provide feedback about their recent use of Council's online services.

    If we emailed you inviting feedback, please select the online service or process that we referred to in your email.

    Otherwise please select the online service or process/task you’ve used or done most recently on Council's website and would like to provide feedback on. 

    The online services or processes listed are those Council is particularly interested in getting feedback on, however you can use the ‘other’ option for any other online service not listed.

    Note: the survey is set up to provide feedback on one service at a time. If you’d like to provide feedback on more than one service, you can do this by clicking on the link at the end of the survey to loop back to the start of the survey again. Select the other service you’d like to provide feedback on to answer the relevant questions for this service.

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Page last updated: 17 Oct 2022, 08:18 AM